Appointment Reminder

What It Does

Automated text and email reminders go out 24 hours and 2 hours before every appointment. Customers can confirm with a single tap, and your team knows exactly who is showing up.

Benefits

• Reduce no-shows by up to 40% with automated reminders
• Let customers confirm or reschedule with one tap
• Free up your front desk from making reminder calls
• Keep your schedule full and your crews productive

How It Works

1. 1An appointment is booked and the reminder schedule is set automatically.
2. 2The customer gets a text 24 hours before and again 2 hours before the job.
3. 3They confirm with a tap, and your team sees the updated status in real time.

Frequently Asked Questions

When do the reminders go out?

Reminders are sent 24 hours before and again 2 hours before each appointment. You can adjust the timing to match your business needs.

Can customers reschedule from the reminder?

Yes. Each reminder includes a link to confirm, reschedule, or cancel. Changes sync to your calendar automatically so your team always has an accurate schedule.

Does it send texts, emails, or both?

Both. Customers receive a text message and an email reminder for each appointment. Text gets the fastest response, and email provides a backup with all the job details.