SMS Follow-Up

What It Does

When a lead calls but does not schedule, an automated text goes out within minutes. The message feels personal, includes a booking link, and keeps the conversation going until the job is on the calendar.

Benefits

• Reach missed callers within 60 seconds via text
• Include a direct booking link so they can schedule instantly
• Send smart follow-up sequences over the next 7 days
• Recover up to 30% of leads that would otherwise go cold

How It Works

1. 1A missed call or unbooked inquiry triggers the follow-up sequence.
2. 2Your lead receives a friendly, personalized text with a link to book.
3. 3If they do not respond, the system follows up at timed intervals until they book or opt out.

Frequently Asked Questions

How fast does the first text go out?

The first follow-up text is sent within 60 seconds of a missed call or unbooked inquiry. Speed is critical because leads are most likely to book within the first five minutes.

Can I customize the text messages?

Yes. You control the wording, tone, and timing of every message in the sequence. We provide proven templates to start with, and you can adjust them to match your brand voice.

What if the lead replies to the text?

Replies are routed to your team immediately so a real person can take over the conversation. The system handles the initial outreach and follow-up, then hands off to your staff when the lead engages.