Privacy Policy

Last updated: March 5, 2026

MustHavesAI ("we," "us," or "our") operates the website musthavesai.com and provides AI-powered automation services for home service businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

Information You Provide

• Account Information: Name, email address, phone number, business name, and billing details when you sign up.
• Intake Form Data: Business details, services offered, service area, and automation preferences submitted through our intake form.
• Payment Information: Credit card and billing information processed securely through Stripe. We do not store full card numbers.
• Communications: Messages you send us via email, chat, or support channels.

Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Cookies: Session cookies for authentication and analytics cookies to improve our service.

Information from Third Parties

• GoHighLevel (GHL): CRM data, contact records, and automation activity synced through your connected GHL account.
• Stripe: Payment status and subscription information.

2. How We Use Your Information

• To provide, maintain, and improve our automation services.
• To generate and deliver custom automation blueprints for your business.
• To process payments and manage subscriptions.
• To communicate with you about your account, updates, and support requests.
• To monitor and analyze usage trends to improve the platform.
• To detect and prevent fraud or unauthorized access.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service Providers: Stripe (payments), Supabase (data hosting), Vercel (hosting), GoHighLevel (CRM automation), and Anthropic (AI processing).
• Legal Requirements: When required by law, subpoena, or government request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), encryption at rest, role-based access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., billing records).

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Opt out of marketing communications.
• Export your data in a portable format.

To exercise these rights, contact us at support@musthavesai.com.

7. Cookies

We use essential cookies for authentication and optional analytics cookies. You can control cookie preferences through your browser settings. Disabling essential cookies may prevent you from using parts of the platform.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:
Email: support@musthavesai.com
Website: musthavesai.com